Frequently Asked Questions
Does weather affect your service?
Absolutely, If you are talking about snow or ice. OSM will always be open on scheduled days, however we limit our service area when the roads get slick. The rule to remember is if it’s snowing and you have a question call us to make sure.
How big of a package will you pick up?
OSM does not impose a strict size limit. If it will fit in our car, we’ll take it for you. Most of the OSM fleet is made up of compact cars and station wagons. Also if one of our cars fills up, all packages are picked up on a first scheduled first picked up basis.
When can I schedule a pick up?
You can order a pick up online, or by leaving a voice message at any time, day or night or email. If you really need to talk to a person, OSM answers the phone from 8am to 4pm, Monday through Friday.
What is a Hot shot?
We understand sometimes you need to have something ASAP. Our Hot Shot Service is available upon request and availability of a driver. With these deliveries, our hotshot drivers pick up your product, and deliver it directly to you or to your customer with no additional stops. Door to Door in the fastest time possible. Hot shots start at $150. Call us to get a quote.